Your Privacy Matters
Howcroft Group Limited is committed to protecting your personal data and respecting your privacy rights.
1. Information We Collect
We collect information you provide directly:
- Name, email, phone number, company details
- Project specifications and quote requests
- Design preferences and saved configurations
- Communications and feedback
2. How We Use Your Information
- Process quote requests and project inquiries
- Provide customer support and respond to communications
- Improve our products and services
- Send relevant updates about your projects (with consent)
3. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote requests are kept for 7 years for business records.
4. Your Rights (GDPR)
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a portable format
- Objection: Object to processing of your data
5. Cookies
We use cookies for:
- Necessary: Essential site functionality
- Analytics: Understanding how you use our site
- Marketing: Personalized content (with consent)
6. Contact Us
For privacy inquiries or to exercise your rights:
Email: privacy@howcroft.group
Phone: 01709 878282
Address: Unit 9 Brookfields Way, Manvers, S63 5DL
This privacy policy complies with UK GDPR and Data Protection Act 2018. For full legal details, please contact our Data Protection Officer.